Logical Solution Pty Ltd (ABN 95 670 338 815) ("Logical Solution", "we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What we collect
When you use this website or submit an enquiry, we may collect:
- Information you provide via our contact form: name, email, phone, company, service interest, budget, timeline, message, and referral source.
- Technical information automatically collected: IP address, browser type, device type, pages visited, and timestamps (via standard server logs).
- Analytics tool: TBD — to be confirmed before launch.
2. How we use your information
We use your information to:
- Respond to your enquiry and provide the services you've requested.
- Send you proposals, project updates, and service-related communications.
- Improve our website and services.
- Comply with our legal obligations.
We do not sell your personal information to third parties.
Marketing-list disclosure: TBD — to be confirmed before launch.
3. Where your data is stored
Enquiry data submitted through this website is stored in a secure database hosted on Amazon Web Services (AWS) (specific service to be confirmed) in the Asia Pacific (Sydney) ap-southeast-2 region. Access is restricted to authorised personnel of Logical Solution Pty Ltd. We use reasonable technical and organisational measures — including encryption in transit and at rest, network-level access controls, and regular security reviews — to protect your data from unauthorised access, loss or misuse.
We retain enquiry data for a retention period to be confirmed before launch. You may request deletion at any time (see Section 5).
4. Cookies
This website uses essential cookies to function correctly.
5. Your rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to legal record-keeping obligations.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
6. Contact
For any privacy-related questions or requests, contact us at admin@logicalsolution.com.au.
7. Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.